Troubleshooting

If you are having difficulty with PayPal accepting a payment, please click: HERE.

If you are having difficulty with being logged out (or the tests not loading), click HERE.

Additionally, you may need to clear your browser’s cookies.  For more information, click HERE.

Please Read the system requirements from our testing platform if you are having difficulty with a test loading.

ClassMarker is an online system, so you need internet access and we recommend using a modern web browser:

  • Internet explorer 6+
  • FireFox 2.0+
  • Safari 3+
  • Opera 10.6+
  • Chrome 8+

Additionally you will need JavaScript and cookies enabled which comes standard with web browsers.
ClassMarker’s online-testing system is available to anyone with an internet connection. Our web-based exam service is easy-to-use, secure and reliable.
ClassMarker was built from the ground up using valid XHTML and adhering to accessibility standards. This means ClassMarker works across all major operating systems, web browsers and devices to ensure our service can be accessed however and wherever you like.
Any device that has an internet connection can access ClassMarker’s online-testing system.
ClassMarker is compatible with all major operating systems including:

  • Windows
  • Macintosh
  • Linux
  • Chrome OS / Chromebook

Smart devices including:

  • iPhone
  • iPod touch
  • iPad
  • Android